GigIncomeKit support

Never send bank statements, tax forms, identification, retrieval codes, income screenshots, or a completed packet to support.

Before payment

Use MM/YYYY for each month and enter positive income amounts. Supported files are PDF, PNG, JPG, CSV, and TXT, with no more than 20 files or 30 MB total. Uploaded documents must be readable and unlocked so they can be combined into the final PDF. Review carefully: payment finalizes that draft once. Save the retrieval email and eight-digit code you choose.

No PayPal account? Select the PayPal button during checkout. If PayPal offers guest checkout for your location and transaction, choose “Pay with Debit or Credit Card” and complete payment without creating an account.

After payment

Use the download button on the confirmation screen. Your download is one combined PDF containing the income summary followed by the complete supporting documents in the order you selected. For another download, visit the retrieval page and enter the same email and code. No email is sent. The finalized packet is available for 30 days and is then automatically deleted.

All sales are final. If a technical problem prevents access, contact support so we can investigate and, where technically possible, restore access to the same finalized packet. See the All Sales Final Policy.

Cannot retrieve a packet?

Check the exact email and code used before payment. Five unsuccessful attempts temporarily lock access. If the problem continues, email gigincomekit@gmail.com with the PayPal transaction ID and retrieval email—but never the code or sensitive files. We cannot modify the packet without a new purchase.

Privacy-safe troubleshooting

Include your browser, device type, time of purchase, and exact error message. Use sample descriptions only. Never attach source documents or the packet.

Contact support

Email gigincomekit@gmail.com. Please do not send financial records, identity documents, retrieval codes, or completed packets.